Privacy Policy

Welcome to ShipFacts (the "Application"), a web-based subscription service provided by ShipFacts LLC ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Application. By accessing or using the Application, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, you may not use the Application.

1. Information We Collect

1.1. Personal Information:

• Name, email address, and contact details provided during account registration.
• Billing information, such as credit card details or payment account information (processed by third-party payment processors).

1.2. Parcel Tracking Information:

• Tracking numbers, shipping details, and delivery statuses (e.g., delivered, undelivered, refused) for parcels you track through the Application.
• We do not fetch, use, or store any personal name or street address from label data.

1.3. Usage Data:

• Information about how you interact with the Application, including IP address, device information, browser type, and pages visited.

1.4. Cookies and Similar Technologies:

• We use cookies and similar technologies to collect data about your usage patterns and preferences. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

• To provide, maintain, and improve the Application.
• To track and analyze parcel delivery statuses and present this information to you.
• To process payments and manage your subscription.
• To communicate with you, including sending service-related notifications, updates, and promotional materials (if you opt in).
• To monitor and analyze usage trends and improve the functionality of the Application.
• To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

3.1. With Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating the Application, such as payment processors, data analytics providers, and hosting services.

3.2. With Shipping Carriers: To provide parcel tracking and delivery status updates, we may share tracking numbers and related information with third-party shipping carriers.

3.3. For Legal Reasons: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of ShipFacts, our users, or others.

3.4. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it. Parcel-related data is retained for a period of 6 months.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1. Access and Correction: You may access, update, or correct your personal information by logging into your account or contacting us directly.

6.2. Opt-Out of Marketing Communications: You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email.

6.3. Cookies: You can manage your cookie preferences through your browser settings.

6.4. Data Deletion: You may request the deletion of your personal information by contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

7. International Data Transfers

If you are located outside the United States of America, please note that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your jurisdiction. By using the Application, you consent to such transfers.

8. Children's Privacy

The Application is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Application. Your continued use of the Application after the changes take effect constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@shipfacts.com
Phone: +1.385.743.0610

By using the Application, you acknowledge that you have read, understood, and agree to this Privacy Policy.