ShipFacts

Every shipment, finally a fact.

ShipFacts ingests shipment data from every platform, follows them through every carrier, and turns the noise into one clear, real-time source of truth.

Start freeLog inOpen dashboard
85,000,000+parcels tracked across 40+ carriers and platforms.
Works with your stack

Connect the platforms you already ship on.

Shipments sync in automatically. Carrier events arrive by webhook. No spreadsheets, no manual exports.

One dashboard

See the whole operation at a glance.

The numbers your ops team checks every morning — stat tiles, delivery trends and a live shipment feed, in one place.

ShipFactsDashboardShipmentsAnalytics
Total shipments
12,480
↑ 6.4%this month
Delivery rate
98.2%
↑ 0.8%vs last month
Avg transit
2.4d
↓ 0.2d312 in transit
Exceptions
47
↑ 12needs review
Shipments per dayLast 14 days
Recent shipments
TrackingPlatformCarrierStatusUpdated
1Z A21 9X4 8842ShipStationUPSDelivered2m ago
TBA30F8K2 0117AmazonUSPSIn transit11m ago
9400 1102 2334ShopifyFedExPending24m ago
DHLE 7742 0098DeposcoDHLException38m ago
OT 5521 7733 21VeeqoOnTracRefused1h ago
Meet Polaris

The shipping model that reads carrier-speak so you don't have to.

Carriers describe the same delivery a hundred different ways. Polaris, the language model we trained ourselves on millions of real carrier events, turns every cryptic scan into one clear, consistent status the moment it happens.

  • Trained in-house on real carrier events across UPS, FedEx, USPS, DHL and more
  • One status language across every carrier and platform you connect
  • Catches the odd ones (refusals, returns, damage) that rule-based mappers miss
Classifying live
UPS · "DELIVERED — LEFT AT FRONT PORCH PER RELEASE"
Delivered0.99
USPS · "REDELIVERY SCHEDULED — RECEPTACLE BLOCKED"
Failed attempt0.97
FedEx · "SHIPMENT EXCEPTION — RECIPIENT REFUSED DELIVERY"
Refused0.98
DHL · "CLEARANCE EVENT — DOCS REQUIRED, HELD AT GATEWAY"
Customs hold0.96
AI-powered insights

Insights that find you.

ShipFacts' AI watches every lane, carrier and warehouse across your whole org and flags the pattern breaks: drifting transit times, spiking exceptions, a platform that quietly stopped syncing. You hear about it before it shows up in your support inbox.

AnomalyDetected 26m ago

FedEx Ground exceptions up 3.4× in the Southeast

412 shipments affected across 2 warehouses. A similar spike last occurred during the February weather event.

DriftTrending 6 days

Zone 8 transit times drifting +0.6 days this week

Concentrated on one USPS lane out of Reno. At this rate, 9% of promised delivery dates slip by Friday.

Heads-upDetected 2h ago

Deposco sync volume dropped 82% overnight

Likely an upstream credential or webhook issue, not a real drop in orders. One click to re-check the connection.

What you get

Built for shipping operations.

Real-time tracking

Carrier webhooks update every parcel the moment it moves. No refreshing, no spreadsheets, no stale data.

Auto-classified statuses

Every carrier event mapped to one clear, consistent status language by Polaris, the model we trained on millions of real shipments.

Analytics that read like a report

Delivery rate, transit time, exception trends — formatted, humane and decision-ready, with editorial figures.

One API for everything

A single REST API across every carrier and platform you connect — packet-level data included, fully documented.

How it works

Live in minutes, not migrations.

01

Connect

Link a shipping platform in a couple of clicks. ShipFacts pulls your shipments in automatically.

02

Sync

We follow each shipment through carrier webhooks and classify every status as it happens.

03

Track

Watch deliveries, transit times and exceptions update live on your dashboard and API.

Pricing

Pay only for what you ship.

Volume pricing, billed per shipment each month. The more you ship, the lower the rate — no monthly minimums, no per-seat fees.

1–499
shipments / mo
Free
Get started
500–2,499
shipments / mo
$0.06
per shipment
2,500–4,999
shipments / mo
$0.05
per shipment
5,000–9,999
shipments / mo
$0.04
per shipment
10,000+
shipments / mo
Custom
Talk to sales
Start free at 1–499 shipments. Rates apply automatically as your volume grows.

Start tracking in minutes.

Connect a platform, sync your shipments, and watch the facts roll in. No credit card to start.

Start freeTalk to sales

Talk to sales

Tell us about your shipping operation and we'll get back to you within one business day.